So this lady comes into Lowes the other day and applies for a credit card which we denied.
She proceeded to the back of the store and ask for an entire appliance package. She wanted the most expensive washer and dryer, refrigerator, and dishwasher. She wanted them all stainless steel and all the small appliances we could find to match. She also told Todd that she wanted a rug that was brown and red with a floral pattern but that she didn't want to pick it out so he needed to go find her one. Oh and she picked up a lawnmower for her mom. The biggest John deere we had.
So she gets up to the register and she has a total of over 15,000 dollars. She asks to put it on her Lowes card and we tell her it was denied. During this whole thing she tries to put it on her Lowes card at least three different times. While at the register she offered to pay one of the ladies a 100 dollars for the flowers her husband had delivered. When she continued to offer more and the other kept refusing she asked for a phone book and called a florist to have 10 bouquets delivered to her home. She said she was hungry and offered to buy lunch for everyone in the store which we also refused. So she made our operator call and order her a pizza to be delivered to her house. She offered to pay 1,000 to someone in the line for their dog. Who also refused and her counter offer was she could have whatever amount she wanted for the dog.
She also asked my manager what her last name was and when she said it was Mendoza she said hers was Hernandez and said Como Estas (pronounced phonetically). Her name was something like johnson and she was a blonde with blue eyes but she thought she was Hernandez apparently. She also turned to a latino couple in line and said "I am Hernandez como estas!" Oh and she offered my manager 50 dollars a night to cook her mexican food.
Let's get to the good part... She tries to run all this on her debit card. Debit cards have limits put on them by the bank. Typically your daily limit isn't over 2,000. So her transaction was denied. So she leaves and we start putting her stuff back on the shelf. She calls. She is on her way back in with cash. She comes in and tosses the cash at the cashier. She is a few thousand short. So she says she'll go get it from her car. She has given her keys to an employee so he can start loading her up and he offers her keys back to her and she says "thats okay I left the window down." She comes back in with another stack of cash and tells the cashier to take whatever she needs out of it.
The delivery guys load up her stuff later that afternoon to take out to her place. They are there setting up all of her appliances and she starts flirting with the Latino delivery guy while the other is unloading everything. Then she starts kissing him and he freaks out and heads out to the truck to call the store. When he walks back in she points a gun at him and says if he ever cheats on him she will shoot him. Then the other delivery guy tries to do something and she puts the gun right on his head and threatens to pull the trigger is he interferes. She then Kisses the latino guy a few more times and they manage to sneak out by pretending she is kidding.
later her kids come into the store and apologize. Apparently she did all this to punish them because they wouldn't take her camping.